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British Airways really turned our holidays to crap
We bought their bogus tickets and we fell in to their trap
They gave us 60 minutes to a run 90 minutes race
and when we couldn't make it we had to pay twice

Their Customer Relations would like to be the best,
The best in the whole world, much better than the rest,
but all they really told was how they feel so sad for me
and wished to see us soon again, that means more currency

It's understandable to collect money where they can
The petrol price is high and staff wages should be banned
Every now and then someone will fall into this trap
So managers and stock holders can open a new cap

British Airways really turned our holidays to crap
They showed us how to steel and they left us feeling sad
I wish them really something, something I won't now tell
But I'm afraid the word I'm thinking for it is not 'well'